Frequently Asked Questions
How do I register an event on behalf of my organisation?
Simply click on the ‘Register my company’ button and fill out the fields in the form. You will receive a registration confirmation email alert and we will be in touch.
If my company has multiple branches that wish to participate, do I need to do separate registrations for each?
If you would like to track the funds raised by each branch separately, then yes. However, if you are happy to track your total as a collective, then you only need to register once.
What date does my event need to take place?
We suggest choosing a date throughout the month of February that suits your organisation to host Your Hospice Hour.
How do I communicate my company event with employees?
We recommend using our editable email template (provided in the digital pack upon registering) to communicate your event details with employees.
How do employees donate?
Option 1: When a company registers an event, they will receive a bespoke fundraising page and URL. The URL will contain a wage calculator tool that allows employees to calculate their hourly wage and make a donation. This URL should be shared with employees when communicating your event details with them.
Option 2: Employees can donate directly via the donate button here. Employees need to select their registered company in the dropdown menu so that donations can be attributed to the company total.
Of Note: when employees make a donation they will receive a personalised The Hospice Hour donation badge that can be shared online.
Do I have to donate my hourly wage?
No. The wage calculator is simply a guide and your donation amount can be adjusted to whatever you can afford.
Can I make my donation anonymous?
Yes. There are two ways to do this. You can simply select ‘Hide my donation amount’ on the donate form or you can also hide your name by selecting the ‘Hide my name from public view’ box. Either option will ensure that your name does not appear alongside your donation amount.
My company wants to match donations of employees, how can I do this?
Option 1: Your company can use the company’s online fundraising page to confirm the total amount donated by their employees and make a matching donation through the finesthour.ie website.
Option 2: Alternatively, the company can make a donation directly to Woking & Sam Beare Hospice by contacting our Supporter Care Team at sct@wsbh.org.uk or call on 01483 881752.
My company isn’t participating in The Hospice Hour but I would like to make a donation, how can I do this?
Simply click on the Donate button or fill out your details in the wage calculator, choose which hospice you wish to support and fill out the form to make your donation.
Of note: As your company is not participating, they will not appear in the company dropdown menu therefore you will need to select N/A in the company dropdown for the donation to be processed.
Are employers expected to deduct 1 hr of salary at payroll for their employees to make a donation?
This is down to your organisations preference. Some company’s allow employees to donate by deducting the funds from their employee’s pay at source. This would be an opt-in option for employees and would be run through payroll with the funds returned to the hospice the following month. A template form to allow employees to opt-in is included as part of the downloadable pack.
Can companies use their own charitable donation management tool to donate?
If your organisation is using a charitable donation management tool like Benevity or YourCause, your employees can use this tool in place of the Hospice Hour website. It may make the process of company matched donations easier. We recommend you still register on the Hospice Hour website to inform us and to allow you to download the digital pack. You can then update the ‘offline amount raised’ on the created fundraising page with iDonate.
I’m not sure what event to provide for employees, where can I get some ideas?
Visit our Event Ideas page here for inspiration! Remember, your idea can be as simple as you like and can be organised in line with your organisations resources. The most important thing is that employees are treated to something special in exchange for donating an hour of their salary to hospice.
Employees yearly salary is personal / sensitive data – is this stored anywhere?
Given the sensitive nature of the campaign i.e. people are donating their hourly wage indicating how much their yearly salary is, it is important to make you aware that this information will not be stored anywhere. Neither will any data input into the calculator be retained. We recommend that when registering your company’s event, the page is set up and monitored by either HR or Payroll departments that would normally have access to this information.
Participants will be asked to input their Gross Salary which will allow them to calculate their hourly gross wage as a guide for their donation amount, but each participant can enter whatever donation amount they can afford.
Will my individual donation be visible to the public?
This is entirely up to you. When you donate, you can choose to remain anonymous or have your name displayed on the company’s fundraising page. What will be visible on hospicehour.co.uk is the running total for each company.
I want some hospice branded collection boxes for my event, how can I get them?
Contact the Supporter Care Team at sct@wsbh.org.uk or call on 01483 881752 who will be able to get them organised for you.
I have registered my event, what is included in the Digital pack?
Upon registering we will provide you with a digital pack containing:
- Event Ideas
- Email template to communicate your involvement with staff internally
- Social Media assets and suggested post content for communicating your involvement externally on platforms such as LinkedIn.
- Etag for staff to promote your organisations involvement in the campaign
We can’t do it in February, can we do it at another time?
Yes, absolutely. If February doesn’t suit, you can choose another date to participate.
Where will the funds raised go?
Each year, Woking & Sam Beare Hospice and Wellbeing Care provides free, specialist palliative and end-of-life care to around 1,500 patients and their loved ones each year, 71% of whom are supported in their own homes.
Your support can make a real difference to local families:
- £11 could pay for 3 meals for a patient (breakfast, lunch and dinner)
- £26.31 could pay for an hour of care for a patient on the IPU
- £39.49 could pay for 1 hour of physiotherapy
- £51.45 could pay for a counselling session for an adult
- £59.30 could pay for a wellbeing session
- £109.85 could pay for a nurse to visit a patient in their own home
